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1800 244 400 INTL. +61 3 8827 0770
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Hotel Puerto Palace

Hotel Puerto Palace

Puerto de la Cruz Tenerife
Check in 4:00 PM
Check out 12:00 PM
Redefine professional travel with Hotel Puerto Palace's cutting-edge amenities and strategic location for the modern business traveler, you'll be near the beach, within a 5-minute drive of Plaza del Charco and Lago Martianez Swimming Pools. This family-friendly hotel is 15 minutes walk to Timanfaya Theater and 20 minutes walk to La Vola.

Make yourself at home in one of the 314 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.

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Property Details

Dip into one of the 2 outdoor swimming pools or 2 hot tubs and enjoy other recreational amenities, which include an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Babysitting or childcare (surcharge)
  • Parking (limited spaces)
  • Pool umbrellas
  • Conference space size (meters) - 600
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of hot tubs - 2
  • Number of outdoor pools - 2
  • Tours/ticket assistance
  • Fitness classes on site
  • Free buffet breakfast
  • Outdoor tennis courts - 1
  • Free breakfast
  • Multilingual staff
  • Daily
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Basketball on site
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Vending machine
  • Reception hall
  • Meeting rooms
  • Television in common areas
  • Arcade/game room
  • Garden
  • Wedding services
  • Volleyball on site
  • Miniature golf on site
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Lifeguard on site
  • Playground on site
  • Number of restaurants - 1
  • Library
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Hiking/biking trails nearby
  • Free self parking
  • Conference space
  • Terrace
  • Computer station
  • Tennis on site
  • Pool sun loungers
  • Conference space size (feet) - 6458
  • Pilates classes on site
  • Concierge services

Check-in

Check-in is from 4:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.

Other details

You can enjoy a meal at the restaurant serving the guests of Hotel Puerto Palace, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Taoro Park - 0.5 km / 0.3 mi
Parque canino Taoro Can - 0.6 km / 0.4 mi
Risco Belle Aquatic Gardens - 1 km / 0.6 mi
Timanfaya Theater - 1 km / 0.6 mi
La Vola - 1.1 km / 0.7 mi
San Juan Church - 1.1 km / 0.7 mi
Plaza del Charco - 1.1 km / 0.7 mi
Garden Beach - 1.1 km / 0.7 mi
Playa del Muelle - 1.2 km / 0.7 mi
Eduardo Westerdahl Museum of Contemporary Art - 1.2 km / 0.8 mi
San Felipe Castle - 1.3 km / 0.8 mi
Church of Nuestra Senora de la Pena de Francia - 1.3 km / 0.8 mi
Dock of Puerto de la Cruz - 1.3 km / 0.8 mi
Puerto de la Cruz Archaeological Museum - 1.3 km / 0.8 mi
Tenerife Beaches - 1.3 km / 0.8 mi
The nearest airports are:
Santa Cruz de Tenerife (TFN-Tenerife North) - 28.7 km / 17.8 mi
Tenerife South Airport (TFS) - 92.5 km / 57.4 mi
The preferred airport for Hotel Puerto Palace is Santa Cruz de Tenerife (TFN-Tenerife North).

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • LGBTQ friendly
  • Contactless check-in is available

Pets

  • Pets not allowed

Other charges

  • In-room safe fee: EUR 2.50 per day
  • Rollaway bed fee: EUR 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

c/ Dr, Cobiella Zaera s.n., Puerto de la Cruz, Tenerife 38400, Spain
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Free WiFi
Free breakfast
Free self parking
Number of restaurants - 1
Children's pool
Number of poolside bars - 1