Mercure Manaus Hotel

Check-in

Check-in is from 2:00 PM until 5:30 AM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Manaus? This hotel has 721 square feet (67 square meters) of space consisting of conference space and meeting rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hospital 28 de Agosto - 0.7 km / 0.4 mi
Manauara Shopping - 0.7 km / 0.4 mi
Clinica Sorrimed - 1.4 km / 0.9 mi
Museu do Indio - 1.5 km / 0.9 mi
Hospital Santa Júlia - 1.9 km / 1.2 mi
Teatro Jorge Bonates - 2 km / 1.3 mi
Alta de Taruma waterfalls - 2.3 km / 1.4 mi
Museu de Mineirais e Rochas - 2.6 km / 1.6 mi
Parque Ecologico Januari - 2.6 km / 1.6 mi
Americo Alvarez Theater - 2.8 km / 1.8 mi
Amazonas Shopping - 2.9 km / 1.8 mi
CIGS Zoo - 3.2 km / 2 mi
Hospital Português Beneficente do Amazonas - 3.2 km / 2 mi
Museu Amazônico - 3.2 km / 2 mi
Saudade Park - 3.3 km / 2.1 mi
The preferred airport for Mercure Manaus Hotel is Manaus (MAO-Eduardo Gomes Intl.) - 12.9 km / 8 mi

• There is no hot water on site.
• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• LGBTQ friendly
• No cribs (infant beds) available
• No rollaway/extra beds available
• Contactless check-in is available
• Essential workers only - NO
• No hot water onsite

Pets

• Service animals are allowed
• Pets not allowed