Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Grand Hyatt Hangzhou

Grand Hyatt Hangzhou

Hangzhou Zhejiang
Check in 3:00 PM
Check out 12:00 PM
Surrender to tranquility the moment you step into Grand Hyatt Hangzhou, where relaxation is an art form, steps from West Lake and within a 10-minute walk of Broken Bridge. This luxury hotel is 4 minutes drive to Wulin Square and 4 minutes drive to Wushan Night Market.

Make yourself at home in one of the 388 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

See all nearby hotels

Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Train station pickup (surcharge)
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Vending machine
  • Airport transportation
  • Number of meeting rooms - 1
  • Wheelchair-accessible registration desk
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Spa treatment room(s)
  • Health club
  • Number of indoor pools - 1
  • Bicycle rentals nearby
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Wedding services
  • Full-service spa
  • Airport transportation (surcharge)
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Porter/bellhop
  • Business center
  • Multilingual staff
  • Conference center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 5
  • Wheelchair-accessible meeting spaces/business center
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Sauna
  • Laundry facilities
  • Hiking/biking trails nearby
  • Steam room
  • Free self parking
  • Elevator
  • Conference space
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Other details

Grab a bite at 28 Hubin Road 湖滨28, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Lake - 0.1 km / 0.1 mi
Broken Bridge - 0.7 km / 0.5 mi
Beishan St - 0.8 km / 0.5 mi
Wulin Night Market - 0.9 km / 0.5 mi
No.2 Park - 0.9 km / 0.6 mi
Xihu Tiandi - 1 km / 0.6 mi
Former Residence of Sha Menghai - 1 km / 0.6 mi
Hangzhou Jiali Center - 1.1 km / 0.7 mi
China Academy of Art - 1.3 km / 0.8 mi
Wushan Night Market - 1.5 km / 1 mi
Si Cheng Church - 1.5 km / 1 mi
Liulang Wenying Park - 1.7 km / 1.1 mi
Zhejiang University First Affiliated Hospital - 1.9 km / 1.2 mi
Wushan Square - 2 km / 1.2 mi
Baochu Pagoda - 2 km / 1.2 mi
The preferred airport for Grand Hyatt Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 29.9 km / 18.6 mi

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Parking height restrictions apply
  • Cashless transactions are available
  • Property does not offer onsite COVID-19 testing

Pets

  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately CNY 198 per person
  • Airport shuttle fee: CNY 550 per vehicle (one way)
  • Rollaway bed fee: CNY 288.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

28 Hu Bin Road, Hangzhou, Zhejiang 310007, China
See all nearby
Free WiFi
Free self parking
Number of restaurants - 5
Number of indoor pools - 1
Number of bars/lounges - 1