Fenix Hotel

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

Enjoy international cuisine at Bennu Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Quito? This hotel has 215 square feet (20 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
National Polytechnic School - 0.2 km / 0.1 mi
Pontificia Catholic University of Educador - 0.3 km / 0.2 mi
Del Arbolito Park - 0.4 km / 0.3 mi
State Attorney General - 0.5 km / 0.3 mi
Concentración Deportiva de Pichincha - 0.5 km / 0.3 mi
University Andina Simón Bolívar - 0.6 km / 0.4 mi
El Ejido Park - 0.6 km / 0.4 mi
General Rumiñahui Coliseum - 0.6 km / 0.4 mi
Ecuador Central Bank Museum - 0.6 km / 0.4 mi
National Museum of Ecuador - 0.7 km / 0.4 mi
Teatro El Agora - 0.7 km / 0.4 mi
National Assembly of Ecuador - 0.7 km / 0.5 mi
Pontifical Catholic University of Ecuador - 0.7 km / 0.5 mi
La Mariscal Craft Market - 0.8 km / 0.5 mi
House of Ecuadorian Culture - 0.9 km / 0.5 mi
The preferred airport for Fenix Hotel is Mariscal Sucre Intl. Airport (UIO) - 35.4 km / 22 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 3 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Parking height restrictions apply
• Contactless check-in is available
• Essential workers only - NO

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.