ibis Styles Carcassonne La Cité

Check-in

Check-in is from 4:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The hotel restaurant is open Monday-Thursday from 7:30-9 PM

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• This property uses a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a smoke detector
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property provides central air conditioning and heating (availability based on the season).

Other details

Enjoy French cuisine at Le Heaume, a poolside restaurant which features a bar/lounge and a garden view. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Basilica of Saint-Nazaire - 0.6 km / 0.4 mi
Château Comtal - 0.7 km / 0.4 mi
Narbonnaise Gate - 0.7 km / 0.4 mi
Historic Fortified City of Carcassonne - 0.8 km / 0.5 mi
Le Musée de la Torture de Carcassone - 0.8 km / 0.5 mi
Aude Gate - 0.9 km / 0.6 mi
Museum of Chivalry, Arms & Archery - 0.9 km / 0.6 mi
Chapeau Rouge - 1 km / 0.6 mi
School Museum - 1 km / 0.6 mi
Basilica of St. Nazaire and St. Celse - 1 km / 0.7 mi
Old Bridge - 1.2 km / 0.7 mi
Theatre Jean Deschamps - 1.2 km / 0.7 mi
Pont-Neuf de Carcassonne - 1.4 km / 0.9 mi
Museum of the Middle Ages - 1.4 km / 0.9 mi
Raymond Chesa Leisure Park - 1.5 km / 0.9 mi
The nearest airports are:
Carcassonne (CCF-Pays Cathare) - 10.4 km / 6.4 mi
Castres (DCM-Mazamet) - 60.1 km / 37.3 mi
The preferred airport for ibis Styles Carcassonne La Cité is Carcassonne (CCF-Pays Cathare).

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from June to September.
• Pool access available from 9:00 AM to 9:00 PM.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 18 and up. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 7 days prior to check-in.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Guests must provide proof of COVID-19 vaccination
• Contactless check-out is available
• LGBTQIA+ friendly
• Minimum age for negative COVID-19 test result requirement: 18
• COVID-19 vaccine must have been received a minimum number of days before check-in: 7
• Cashless transactions are available
• Minimum age for proof of COVID-19 vaccination requirement: 18
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result
• No rollaway/extra beds available

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 44
• Pet max weight (per pet) in kg is 20
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.