Hotel Monterrey

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher and a smoke detector

Other details

Enjoy local cuisine at BRASSERIE MONTAIGNE, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary English breakfast is served daily from 6:30 AM to 10 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Centenary Park - 0.1 km / 0.1 mi
Colon Theater - 0.1 km / 0.1 mi
Cartagena de Indias Convention Center - 0.2 km / 0.1 mi
Alcaldia (City Hall) Cartagena - 0.3 km / 0.2 mi
Plaza de la Trinidad - 0.3 km / 0.2 mi
San Roque Church - 0.3 km / 0.2 mi
Santisima Trinidad Church - 0.4 km / 0.2 mi
Los Pegasos Dock - 0.5 km / 0.3 mi
Cartagena's Pegasos's Wharf - 0.5 km / 0.3 mi
Ciudad Movil Cultural Center - 0.5 km / 0.3 mi
Parque de La Marina - 0.5 km / 0.3 mi
Plaza de los Coches - 0.5 km / 0.3 mi
Clock Tower - 0.5 km / 0.3 mi
Cartagena's Gold Museum - 0.6 km / 0.4 mi
Bodeguita Dock - 0.6 km / 0.4 mi
The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 5.1 km / 3.2 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Pool access available from 8 AM to 8 PM.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• LGBTQ friendly
• No rollaway/extra beds available
• Contactless check-in is available

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.