Kerry Hotel Hong Kong by Shangri-la

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Disposable plastic tableware and other plastic products are available at the front desk (surcharge). Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Other details

Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Kowloon? This hotel has 18901 square feet (1756 square meters) of space consisting of a conference center and meeting rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hung Hom Promenade - 0.3 km / 0.2 mi
Kowloon Bay - 0.4 km / 0.3 mi
Hong Kong Coliseum - 0.8 km / 0.5 mi
Victoria Harbour - 1 km / 0.6 mi
Tsim Sha Tsui Promenade - 1.2 km / 0.7 mi
Avenue of Stars - 1.5 km / 0.9 mi
Granville Road - 1.6 km / 1 mi
Kimberley Street - 1.7 km / 1 mi
Knutsford Terrace - 1.8 km / 1.1 mi
K11 Art Mall - 1.9 km / 1.2 mi
Hong Kong Polytechnic University - 1.9 km / 1.2 mi
Hong Kong Observatory - 1.9 km / 1.2 mi
Hong Kong Space Museum - 2 km / 1.2 mi
Hong Kong Museum of Art - 2.1 km / 1.3 mi
Chungking Mansions - 2.1 km / 1.3 mi
The preferred airport for Kerry Hotel Hong Kong by Shangri-la is Hong Kong International Airport (HKG) - 35.8 km / 22.3 mi

• The seasonal pool will be open from December 01 to May 31.
• Pool access available from 7:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Events/parties not allowed
• Parking height restrictions apply
• Beach nearby
• Contactless check-in is available

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.