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Swissotel - Chicago

Swissotel - Chicago

Chicago Illinois
Check in 3:00 PM
Check out 12:00 PM
Bring your furry friend to a home away from home at Swissotel - Chicago, where every tail wag is welcomed with open arms, within a 10-minute walk of Michigan Avenue and Millennium Park. This eco-certified hotel is 9 minutes walk to Chicago Riverwalk and 15 minutes walk to Grant Park.

Make yourself at home in one of the 661 guestrooms featuring refrigerators and iPod docking stations. LCD televisions with cable programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

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Property Details

Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center and bicycles to rent. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Grey water recycling system
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • Sailing nearby
  • No single-use plastic water bottles
  • Number of bars/lounges - 2
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Fireplace in lobby
  • Comprehensive food waste policy
  • Energy-saving switches
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Multilingual staff
  • Water dispenser
  • Conference center
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Bicycle rentals on site
  • Guest education on local ecosystems and culture
  • Organic food
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Locally-owned & organized tours & activities
  • Express check-in
  • Change of bed sheets (on request)
  • Windsurfing nearby
  • Television in common areas
  • Change of towels (on request)
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Luggage storage
  • Grocery/convenience store
  • Express check-out
  • Billiards or pool table
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Conference space
  • Valet parking (surcharge)
  • Computer station
  • Wheelchair accessible path of travel
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 21 to check-in.

Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 8:00 AM to 10:30 AM and on weekends from 8:00 AM to noon for a fee.

Featured amenities include a business center, express check-in, and express check-out.

Distances are displayed to the nearest 0.1 mile and kilometer.
Michigan Avenue - 0.5 km / 0.3 mi
Aon Center - 0.5 km / 0.3 mi
Michigan Avenue Bridge - 0.6 km / 0.4 mi
Millennium Park - 0.6 km / 0.4 mi
Chicago Riverwalk - 0.6 km / 0.4 mi
Chicago Theatre - 0.8 km / 0.5 mi
State Street - 0.8 km / 0.5 mi
Grant Park - 0.9 km / 0.5 mi
Cloud Gate - 0.9 km / 0.5 mi
Chicago Cultural Center - 0.9 km / 0.6 mi
Lake Michigan - 0.9 km / 0.6 mi
Northwestern Memorial Hospital - 0.9 km / 0.6 mi
Marina City - 1 km / 0.6 mi
Art Institute of Chicago - 1 km / 0.6 mi
James M. Nederlander Theatre - 1 km / 0.6 mi
The nearest airports are:
Chicago Midway Airport (MDW) - 20.9 km / 13 mi
Chicago O'Hare Intl. Airport (ORD) - 32.4 km / 20.1 mi
Chicago, IL (PWK-Chicago Executive) - 44.9 km / 27.9 mi
The preferred airport for Swissotel - Chicago is Chicago O'Hare Intl. Airport (ORD).

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • LGBTQ friendly
  • Property does not offer onsite COVID-19 testing
  • Green Key Global

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 25
  • Pet max weight (per pet) in kg is 11
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • Phone calls
We have included all charges provided to us by the property.

Other charges

  • Fee for cooked-to-order breakfast: approximately USD 5 to 22 per person
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 87.00 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

323 E Wacker Dr, Chicago, Illinois 60601, United States
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Vegetarian breakfast available
Wheelchair accessible parking
Number of restaurants - 1
Billiards or pool table
Number of bars/lounges - 2