Viena Flats

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Rua Senador Salgado Filho, 432 - Pousada Solar da Serra]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property is professionally cleaned

Other details

Featured amenities include luggage storage and laundry facilities. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Black Lake Park - 0.8 km / 0.5 mi
Perfume Museum - 0.9 km / 0.6 mi
Gramado Gateway - 1.2 km / 0.8 mi
Rotula of Flags - 2 km / 1.3 mi
Joaquina Rita Bier Lake - 2.1 km / 1.3 mi
Casa do Colono Market - 2.4 km / 1.5 mi
Etnias Square - 2.4 km / 1.5 mi
Serra Park Events Center - 2.4 km / 1.5 mi
Mini Mundo - 2.4 km / 1.5 mi
Mundo Encantado - 2.4 km / 1.5 mi
Relogio Church - 2.6 km / 1.6 mi
Rua Torta - 2.6 km / 1.6 mi
Gramado Tennis Club - 2.6 km / 1.6 mi
Gramado Central Avenue - 2.7 km / 1.7 mi
Mirante do Belvedere - 2.8 km / 1.7 mi
The nearest airports are:
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 63.6 km / 39.5 mi
Salgado Filho Intl. Airport (POA) - 110 km / 68.4 mi

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• The property is professionally cleaned.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Property uses a professional cleaning service
• Essential workers only - NO
• No elevators

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 20
• Pet max weight (per pet) in kg is 09
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: BRL 3.28 per accommodation, per night

We have included all charges provided to us by the property.