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1800 244 400 INTL. +61 3 8827 0770
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Iberostar Heritage Grand Mencey

Iberostar Heritage Grand Mencey

Santa Cruz de Tenerife Tenerife
Check in 3:00 PM
Check out 11:00 AM
Elevate your travel experience to an art form at Iberostar Heritage Grand Mencey, where every moment is crafted for discerning guests, you'll be just steps from Rambla de Santa Cruz and Garcia Sanabria Park. This luxury hotel is 30 minutes drive to Teresitas Beach and 20 minutes walk to Nuestra Senora del Pilar Parish.

Make yourself at home in one of the 261 individually decorated guestrooms, featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

  • Dry cleaning/laundry service
  • Distance from property (meters) - 20
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Parking (limited spaces)
  • Number of meeting rooms - 9
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • All property's electricity comes from renewable sources
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Distance from property (ft) - 66
  • Golf lessons available nearby
  • Visual alarms in hallways
  • Multilingual staff
  • Water dispenser
  • Conference center
  • Number of accessible parking spaces - 1
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Annual carbon offsets
  • Mountain biking nearby
  • Organic food
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Humane animal treatment
  • Locally-owned & organized tours & activities
  • Reception hall
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Health club
  • Well-lit path to entrance
  • Change of towels (on request)
  • Garden
  • Stair-free path to entrance
  • Wedding services
  • Full-service spa
  • Yoga classes/instruction on site
  • Elevator door width (inches) - 110
  • Off-street parking
  • Water-efficient toilets only
  • Water dispenser use by guests actively encouraged
  • Elevator door width (centimeters) - 279
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Scooter/moped rentals nearby
  • Number of restaurants - 4
  • Housekeeping on request
  • Spa services on site
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Hiking/biking trails nearby
  • Steam room
  • Terrace
  • ATM/banking
  • Pilates classes on site
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Los Menceyes, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Rambla de Santa Cruz - 0.1 km / 0.1 mi
Garcia Sanabria Park - 0.1 km / 0.1 mi
Nuestra Senora del Pilar Parish - 0.6 km / 0.4 mi
Almeyda Military Museum - 0.6 km / 0.4 mi
Canarias Regional Military Museum - 0.7 km / 0.4 mi
Municipal Museum of Fine Arts - 0.9 km / 0.5 mi
Museo de Belle Artes - 0.9 km / 0.6 mi
San Francisco de Asis Parish - 0.9 km / 0.6 mi
Plaza de Espana - 1.1 km / 0.7 mi
La Recova Art Center - 1.2 km / 0.7 mi
Guimera Theater - 1.2 km / 0.7 mi
Nuestra Senora de la Concepcion Church - 1.4 km / 0.9 mi
Tenerife Space of the Arts - 1.4 km / 0.9 mi
Mercado de Nuestra Señora de África - 1.4 km / 0.9 mi
Plaza Iglesia - 1.4 km / 0.9 mi
The nearest airports are:
Santa Cruz de Tenerife (TFN-Tenerife North) - 13.8 km / 8.6 mi
Tenerife South Airport (TFS) - 63.6 km / 39.5 mi
The preferred airport for Iberostar Heritage Grand Mencey is Tenerife South Airport (TFS).

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.

Hotel policies

General

  • Professional property host/manager
  • Property uses a professional cleaning service
  • EarthCheck

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately EUR 20 to 30 for adults, and EUR 20 to 30 for children
  • Nearby parking fee: EUR 12 per day (66 ft away)
  • Facilities fee: EUR 20 per person, per day and includes use of: spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Tenerife 38004, Spain
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Free WiFi
Vegetarian breakfast available
Off-street parking
Number of restaurants - 4
Wheelchair-accessible pool
Number of poolside bars - 1