Herald Suites Polaris

Check-in

Check-in is from 2:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative Antigen COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in. Information provided by the property may be translated using automated translation tools. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration. No visitors or unregistered guests are allowed in guestrooms.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy local and international cuisine at Aurora Lobby Cafe, a café which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Power Plant Mall - 1 km / 0.6 mi
Ayala Triangle Gardens - 1.1 km / 0.7 mi
Ayala Center - 1.2 km / 0.7 mi
Greenbelt Shopping Mall - 1.3 km / 0.8 mi
Glorietta Mall - 1.5 km / 1 mi
RCBC Plaza - 1.7 km / 1 mi
Makati Medical Center - 2 km / 1.2 mi
SM Makati - 2 km / 1.3 mi
Circuit Makati - 2.1 km / 1.3 mi
St Luke's Medical Center Global City - 2.9 km / 1.8 mi
Burgos Circle - 3 km / 1.9 mi
The Mind Museum - 3.1 km / 2 mi
Bonifacio High Street - 3.2 km / 2 mi
Philippines Stock Exchange - 3.4 km / 2.1 mi
BGC Arts Center - 3.8 km / 2.4 mi
The nearest major airport is Ninoy Aquino Intl. Airport (MNL) - 10.9 km / 6.8 mi

• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide a negative Antigen COVID-19 test result.
• Guest providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
• No rollaway/extra beds available
• Parking height restrictions apply
• Negative COVID-19 test result must be of specific type(s): Antigen
• Cashless transactions are available
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result

Pets

• Service animals not allowed
• Pets not allowed