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1800 244 400 INTL. +61 3 8827 0770
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Kigali Serena Hotel

Kigali Serena Hotel

Kigali
Check in 2:00 PM
Check out 11:00 AM
Breathe in serenity and unplug at Kigali Serena Hotel, where nature's beauty is your most luxurious amenity, within a 10-minute drive of Kigali Convention Centre and Union Trade Center. This luxury hotel is 3 minutes drive to Ntarama Church and 5 minutes drive to Club Rafiki.

Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

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Property Details

Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Babysitting or childcare (surcharge)
  • Express check-in
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Limo or town car service available
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Spa treatment room(s)
  • Number of outdoor pools - 1
  • Garden
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Wedding services
  • Free continental breakfast
  • Airport transportation (surcharge)
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Express check-out
  • Free breakfast
  • Visual alarms in hallways
  • Business center
  • Multilingual staff
  • 24-hour front desk
  • Wheelchairs available on site
  • Number of restaurants - 1
  • Daily
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Laundry facilities
  • Steam room
  • Free self parking
  • Elevator
  • Fitness facilities
  • Terrace
  • Hair salon
  • 24-hour business center
  • Concierge services

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector

Other details

Stop by the hotel's restaurant, The Milima Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Union Trade Center - 1.3 km / 0.8 mi
Ntarama Church - 1.4 km / 0.9 mi
Club Rafiki - 2.1 km / 1.3 mi
Ryi'nyamirambo Market - 2.8 km / 1.7 mi
Gikondo Market - 3.5 km / 2.2 mi
Nyamirambo Stadium - 3.7 km / 2.3 mi
Talking Through Art - 4.7 km / 2.9 mi
Kigali Heights - 6.3 km / 3.9 mi
Fazenda Sengha Recreation Center - 6.4 km / 4 mi
Inema Art Center - 6.5 km / 4 mi
University of Kigali - 6.6 km / 4.1 mi
Ivuka Arts Kigali - 6.7 km / 4.2 mi
Kigali Business Centre - 6.7 km / 4.2 mi
Kigali Convention Centre - 7.1 km / 4.4 mi
Kigali Golf Club - 7.3 km / 4.5 mi
The preferred airport for Kigali Serena Hotel is Kigali (KGL-Kigali Intl.) - 12 km / 7.4 mi

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.

Hotel policies

General

  • Professional property host/manager
  • No cribs (infant beds) available
  • Contactless check-in is available

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Airport shuttle fee: RWF 35 per person (one-way)
  • Airport shuttle fee per child: RWF 18 (one-way), (from 4 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Boulevard De La Revolution, Kigali, 250, Rwanda
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Free WiFi
Free breakfast
Free self parking
Number of restaurants - 1
Children's pool
Number of poolside bars - 1