Halong Sapphire Cruise

Check-in

Check-in is from 11:30 AM until 12:00 PM. Guests must be at least 15 to check-in.

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Cruise registration must be completed 1 day in advance. Guests must provide full name, date of birth, nationality, passport number, and visa expiration date for all passengers. Guests who do not register in advance may be denied boarding by the port authority. A valid passport or ID card is required at check-in. Please be advised that this property is a cruise ship and not a standard hotel. Embarkation time is 12:15-12:30 at Got Port in Hai Phong. Guests must contact this cruise ship at least 1 day in advance to arrange shuttle bus transfers from Hanoi - Old Quarter to Got Port (VND 115,000 per person, each way). Following the cruise, a shuttle bus will transport guests back to Hanoi.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards and cash
• Safety features at this property include a security system, a first aid kit, and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy local and international cuisine at Sapphire Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service.

Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. A ferry terminal shuttle is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tuan Chau Park - 1 km / 0.6 mi
Tuan Chau Amphitheater - 1.4 km / 0.8 mi
Tuan Chau Beach - 2.2 km / 1.4 mi
Ha Long Night Market - 7 km / 4.3 mi
Cái Dăm Market - 7.3 km / 4.5 mi
Sun Square - 10.2 km / 6.3 mi
Bai Chay Beach - 10.5 km / 6.5 mi
Sun World Ha Long Park - 10.5 km / 6.5 mi
Queen Cable Car - 11 km / 6.8 mi
Typhoon Water Park - 11.3 km / 7 mi
Bai Chay Market - 11.4 km / 7.1 mi
Ha Long International Cruise Port - 12 km / 7.5 mi
Sun Wheel Ha Long - 14.4 km / 9 mi
Poem Mountain - 15.7 km / 9.8 mi
Nha Tho Hon Gai Temple - 16.4 km / 10.2 mi
The nearest airports are:
Haiphong (HPH-Cat Bi) - 39.7 km / 24.7 mi
Noi Bai Intl. Airport (HAN) - 179 km / 111.2 mi

• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.