Mandarin Oriental, Lago di Como

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses wind and solar energy, plus a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a smoke detector

Other details

Enjoy local and international cuisine at L˜ARIA, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Guests may use a ferry terminal shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Villa Erba - 3.2 km / 2 mi
La Piazzetta - 3.5 km / 2.2 mi
Villa Bernasconi - 3.8 km / 2.3 mi
Volta Lighthouse - 4.3 km / 2.6 mi
Il Giardino della Valle - 4.3 km / 2.7 mi
Lido di Faggeto - 4.7 km / 2.9 mi
Casa del Fascio - 5.4 km / 3.4 mi
Teatro Sociale - 5.5 km / 3.4 mi
Piazza Cavour - 5.6 km / 3.5 mi
Como Cathedral - 5.8 km / 3.6 mi
Broletto Plaza - 5.8 km / 3.6 mi
Torre del Comune - 5.8 km / 3.6 mi
Church of San Fedele - 5.9 km / 3.7 mi
Stadio Giuseppe Sinigaglia - 6 km / 3.7 mi
Volta Temple - 6 km / 3.7 mi
The nearest airports are:
Lugano (LUG-Agno) - 40 km / 24.9 mi
Milan Malpensa Airport (MXP) - 57.4 km / 35.7 mi
Linate Airport (LIN) - 70.4 km / 43.7 mi
The preferred airport for Mandarin Oriental, Lago di Como is Milan Malpensa Airport (MXP).

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from March to November.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Cashless transactions are available
• Car recommended
• Contactless check-in is available
• Essential workers only - NO

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 33
• Pet max weight (per pet) in kg is 15
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
• A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.