Mercure Carcassonne la Cite Hotel

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, ANCV Chèques-vacances, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Satisfy your appetite for lunch or dinner at La Table de l'Olivier, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Château Comtal - 0.3 km / 0.2 mi
Narbonnaise Gate - 0.4 km / 0.2 mi
Historic Fortified City of Carcassonne - 0.4 km / 0.3 mi
Le Musée de la Torture de Carcassone - 0.5 km / 0.3 mi
Aude Gate - 0.6 km / 0.4 mi
Museum of Chivalry, Arms & Archery - 0.6 km / 0.4 mi
Chapeau Rouge - 0.7 km / 0.4 mi
School Museum - 0.7 km / 0.4 mi
Basilica of St. Nazaire and St. Celse - 0.7 km / 0.5 mi
Theatre Jean Deschamps - 0.8 km / 0.5 mi
Basilica of Saint-Nazaire - 0.9 km / 0.5 mi
Old Bridge - 0.9 km / 0.6 mi
Pont-Neuf de Carcassonne - 1.1 km / 0.7 mi
Museum of the Middle Ages - 1.1 km / 0.7 mi
Raymond Chesa Leisure Park - 1.2 km / 0.7 mi
The nearest airports are:
Carcassonne (CCF-Pays Cathare) - 10.5 km / 6.5 mi
Castres (DCM-Mazamet) - 60.9 km / 37.8 mi
The preferred airport for Mercure Carcassonne la Cite Hotel is Carcassonne (CCF-Pays Cathare).

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from June to September.
• Pool access available from 9:00 AM to 8:30 PM.
• Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• No rollaway/extra beds available
• Cashless transactions are available
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.