Terra Mistica Ciudad Del Lago Hotel

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash

Other details

Enjoy international cuisine at Bar Ciudad del lago, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Puno? This hotel has 269 square feet (25 square meters) of space consisting of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a cruise ship terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Carlos Dreyer Museum - 0.2 km / 0.1 mi
Casa del Corregidor - 0.2 km / 0.1 mi
Pine Park - 0.3 km / 0.2 mi
Puno Plaza de Armas - 0.3 km / 0.2 mi
San Juan Church - 0.3 km / 0.2 mi
Puno Cathedral - 0.4 km / 0.2 mi
San Antonio Church - 0.4 km / 0.3 mi
Coca and Costumes Museum - 0.5 km / 0.3 mi
Huajsapata Hill - 0.5 km / 0.3 mi
Puno Central Market - 0.5 km / 0.3 mi
Arco Deustua - 0.6 km / 0.4 mi
Enrique Torres Belon Stadium - 1 km / 0.6 mi
Naval Museum - 1.1 km / 0.7 mi
Mirador El Condor - 1.1 km / 0.7 mi
Bellavista Market - 1.3 km / 0.8 mi
The nearest major airport is Juliaca (JUL-Inca Manco Capac Intl.) - 48 km / 29.9 mi

• Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
• According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).