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1800 244 400 INTL. +61 3 8827 0770
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Mercure Surabaya Grand Miram

Mercure Surabaya Grand Miram

Surabaya East Java
Check in 2:00 PM
Check out 12:00 PM
Surrender to tranquility the moment you step into Mercure Surabaya Grand Miram, where relaxation is an art form, within a 5-minute drive of Tunjungan Plaza and Korea Park. This spa hotel is 3 minutes drive to House of Sampoerna and 3 minutes drive to Taman Bungkul.

Treat yourself to a stay in one of the 257 guestrooms, featuring fireplaces and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include phones, as well as safes and desks.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Grey water recycling system
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Free reception
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Free wired internet
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • RV, bus, truck parking
  • Tours/ticket assistance
  • Fireplace in lobby
  • All property's electricity comes from renewable sources
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Multilingual staff
  • Conference center
  • Electric car charging station
  • Breakfast available (surcharge)
  • Barbecue grill(s)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Bicycle rentals on site
  • Guest education on local ecosystems and culture
  • Organic food
  • Showcase for local artists
  • Banquet hall
  • Ballroom
  • Wheelchair accessible
  • Humane animal treatment
  • Vending machine
  • Locally-owned & organized tours & activities
  • Meeting rooms
  • Change of bed sheets (on request)
  • Television in common areas
  • Spa treatment room(s)
  • Health club
  • Change of towels (on request)
  • Picnic area
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Water-efficient showers only
  • Luggage storage
  • Grocery/convenience store
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 3
  • Library
  • Housekeeping on request
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Free self parking
  • Valet parking (surcharge)
  • Terrace
  • Computer station
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Enjoy international cuisine at Trimurti Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Korea Park - 0.5 km / 0.3 mi
Taman Bungkul - 1.1 km / 0.7 mi
House of Sampoerna - 1.2 km / 0.8 mi
Surabaya Zoo - 1.5 km / 1 mi
Lapangan Thor Stadium - 1.5 km / 1 mi
Mpu Tantular Museum - 1.7 km / 1 mi
Sharp Bamboo Monument - 1.9 km / 1.2 mi
Monument Of Suroboyo - 1.9 km / 1.2 mi
Surabaya Town Square - 2.1 km / 1.3 mi
Submarine Monument - 2.5 km / 1.6 mi
Surabaya Plaza Shopping Mall - 2.7 km / 1.7 mi
Balai Pemuda - 2.7 km / 1.7 mi
Surabaya Youth Center - 2.8 km / 1.7 mi
Ciputra World Mall - 2.9 km / 1.8 mi
Tunjungan Plaza - 2.9 km / 1.8 mi
The nearest major airport is Surabaya (SUB-Juanda) - 16.2 km / 10.1 mi

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • Contactless check-in is available

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately IDR 135000 for adults and IDR 67500 for children
  • Airport shuttle fee: IDR 220000 per vehicle (one way)
  • Valet parking fee: IDR 30000 per day
  • Rollaway bed fee: IDR 400000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Jl Raya Darmo 68 - 78, Surabaya, East Java 60189, Indonesia
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Free WiFi
Vegetarian breakfast available
Free self parking
Number of restaurants - 3
Children's pool
Number of poolside bars - 1