Mercure Sao Paulo Pinheiros

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at La Terrina, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Oscar Freire Street - 0.7 km / 0.4 mi
Benidito Calixto Square - 0.7 km / 0.4 mi
FMUSP Clinical Hospital - 0.8 km / 0.5 mi
Incor Hospital - 0.9 km / 0.6 mi
Reboucas Convention Center - 1.1 km / 0.7 mi
Rua Augusta - 1.4 km / 0.9 mi
Paulista Avenue - 1.6 km / 1 mi
Tomie Ohtake Cultural Institute - 2.5 km / 1.5 mi
Pacaembu Stadium - 2.5 km / 1.6 mi
Football Museum - 2.5 km / 1.6 mi
Nove de Julho Hospital - 2.6 km / 1.6 mi
São Paulo Museum of Art - 2.8 km / 1.7 mi
Frei Caneca Shopping and Convention Center - 3 km / 1.8 mi
Mackenzie Presbyterian University - 3 km / 1.9 mi
Hospital Sírio-Libanês - 3.1 km / 1.9 mi
The nearest airports are:
São Paulo (CGH-Congonhas) - 10.1 km / 6.3 mi
São Paulo/Guarulhos Intl. Airport - 33.5 km / 20.8 mi
The preferred airport for Mercure Sao Paulo Pinheiros is São Paulo (CGH-Congonhas).

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• Pool access available from 9:00 AM to 10:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• LGBTQ friendly
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed