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1800 244 400 INTL. +61 3 8827 0770
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Grand Hotel Tien Shan

Grand Hotel Tien Shan

Almaty
Check in 2:00 PM
Check out 12:00 PM
Surrender to tranquility the moment you step into Grand Hotel Tien Shan, where relaxation is an art form, within a 10-minute walk of 28 Panfilov Heroes Memorial Park and Zenkov Cathedral. This spa hotel is 15 minutes walk to Almaty Cathedral and 20 minutes walk to Nedelka Park.

Make yourself at home in one of the 78 guestrooms featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Wheelchair accessible
  • Number of meeting rooms - 1
  • Conference space size (meters) - 888
  • Free wired internet
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Spa treatment room(s)
  • Number of indoor pools - 2
  • Tours/ticket assistance
  • Wedding services
  • Full-service spa
  • Free buffet breakfast
  • Airport transportation (surcharge)
  • No accessible airport shuttle
  • Wheelchair accessible – no
  • No accessible shuttle
  • Luggage storage
  • Free breakfast
  • Porter/bellhop
  • Business center
  • Multilingual staff
  • Conference center
  • 24-hour front desk
  • Number of restaurants - 1
  • Daily
  • Turkish bath/Hammam
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Sauna
  • Laundry facilities
  • Steam room
  • Free self parking
  • Conference space
  • Fitness facilities
  • Computer station
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Conference space size (feet) - 9555
  • Concierge services

Check-in

Check-in is from 2:00 PM until 5:30 AM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

Other details

For lunch or dinner, stop by Restaurant Nauryz, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6 AM to 10:30 AM.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 9555 square feet (888 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
28 Panfilov Heroes Memorial Park - 0.5 km / 0.3 mi
Zenkov Cathedral - 0.6 km / 0.4 mi
Almaty Opera House - 0.8 km / 0.5 mi
Nedelka Park - 0.8 km / 0.5 mi
Almaty Cathedral - 0.9 km / 0.6 mi
Museum of Kazakh Musical Instruments - 1.4 km / 0.9 mi
Geology Museum - 1.4 km / 0.9 mi
Lermontov Russian Drama Theatre - 1.7 km / 1.1 mi
Central Park of Culture and Leisure - 1.7 km / 1.1 mi
Kok Tobe Cable Car - 1.9 km / 1.2 mi
Colibri - 2 km / 1.2 mi
Respublika Alanghy - 2.1 km / 1.3 mi
Republic Square - 2.1 km / 1.3 mi
Kazakhstan Independence Monument - 2.1 km / 1.3 mi
Gabit Musrepov Kazakh Theatre for Children and Youth - 2.1 km / 1.3 mi
The preferred airport for Grand Hotel Tien Shan is Almaty (ALA-Almaty Intl.) - 17 km / 10.5 mi

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Hotel policies

General

  • Professional property host/manager
  • Essential workers only - NO
  • No elevators

Pets

  • Pets not allowed

Other charges

  • Airport shuttle fee: KZT 8000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 100 percent of room rate (subject to availability)
  • Crib (infant bed) fee: KZT 5000.0 per day
  • Rollaway bed fee: KZT 10000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

115 Bogenbay Batyr Street, Almaty, 050000, Kazakhstan
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Free WiFi
Free breakfast
Free self parking
Number of restaurants - 1
Number of indoor pools - 2
Number of bars/lounges - 1