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The Ritz-Carlton, Almaty

The Ritz-Carlton, Almaty

Almaty
Check in 3:00 PM
Check out 12:00 PM
Elevate your travel experience to an art form at The Ritz-Carlton, Almaty, where every moment is crafted for discerning guests, within a 10-minute drive of National Museum of Kazakhstan and Almaty Central Stadium. This luxury hotel is 9 minutes drive to Almaty Opera House and 15 minutes drive to Zenkov Cathedral.

Make yourself at home in one of the 145 air-conditioned rooms featuring heated floors and LED televisions. Wired and wireless internet access is complimentary, while iPod docking stations and digital programming provide entertainment. Conveniences include phones, as well as safes and desks.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.

  • Dry cleaning/laundry service
  • Train station pickup (surcharge)
  • Comprehensive recycling policy
  • Proposal/romance packages available
  • Vegetarian breakfast available
  • Free parking nearby
  • Parking (limited spaces)
  • No single-use plastic stirrers
  • Conference space size (meters) - 960
  • Swimming pool
  • Free wired internet
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Ski storage
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Snowboarding nearby
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Horse riding nearby
  • Multilingual staff
  • Water dispenser
  • Conference center
  • Mountain climbing nearby
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Turkish bath/Hammam
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Rooftop garden
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Change of bed sheets (on request)
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Spa treatment room(s)
  • Well-lit path to entrance
  • Garden
  • Stair-free path to entrance
  • Internet access in public areas - high speed
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Ski passes available
  • 24-hour fitness facilities
  • Shopping mall on site
  • Art gallery on site
  • Telescope
  • Couples/private dining
  • Designer stores on site
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Scooter/moped rentals nearby
  • Number of restaurants - 2
  • Library
  • Housekeeping on request
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Hiking/biking trails nearby
  • Steam room
  • Free self parking
  • Conference space
  • Valet parking (surcharge)
  • Terrace
  • Computer station
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 10330
  • Concierge services

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a security system
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Enjoy Mediterranean cuisine at Seven, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 10330 square feet (960 square meters) of space consisting of a conference center and meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Kazakhstan Museum of Arts - 2.3 km / 1.4 mi
Kasteev State Museum of Arts - 2.3 km / 1.4 mi
Fantasy World Almaty - 2.7 km / 1.7 mi
Auezov Kazakh Drama Theatre - 2.8 km / 1.8 mi
Presidential Palace - 3.1 km / 1.9 mi
National Museum of Kazakhstan - 3.2 km / 2 mi
Almaty Central Stadium - 3.2 km / 2 mi
Central State Museum - 3.3 km / 2 mi
Kazakhstan Independence Monument - 3.4 km / 2.1 mi
Respublika Alanghy - 3.4 km / 2.1 mi
Republic Square - 3.4 km / 2.1 mi
Dostyk Plaza - 3.6 km / 2.2 mi
Lermontov Russian Drama Theatre - 3.8 km / 2.4 mi
Casino Zodiak - 3.8 km / 2.4 mi
Colibri - 3.9 km / 2.4 mi
The preferred airport for The Ritz-Carlton, Almaty is Almaty (ALA-Almaty Intl.) - 21.3 km / 13.2 mi

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Other charges

  • Fee for full breakfast: approximately KZT 19500 per person
  • Valet parking fee: KZT 2000 per stay
  • Pet fee: KZT 45000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 10000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Esentai Tower, 77/7 Al Farabi Avenue, Almaty, 050040, Kazakhstan
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