Silvana Mountain Hotel

Check-in

Check-in is from 12:00 PM until 5:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurant Gitz-Gadi, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge.

Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities.

Distances are displayed to the nearest 0.1 mile and kilometer.
Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt - Furi - 0.1 km / 0.1 mi
Cervino - Sci Estivo - 0.1 km / 0.1 mi
Furi Ski Area - 0.1 km / 0.1 mi
Furi - Riffelberg - 0.1 km / 0.1 mi
Riffelberg - Gifthittli - 0.1 km / 0.1 mi
Matterhorn Express II Cable Car - 0.3 km / 0.2 mi
Riffelberg Express Gondola - 0.4 km / 0.2 mi
Furi - Trockener Steg Cable Car - 0.4 km / 0.2 mi
Forest Fun Park - 2.1 km / 1.3 mi
Zermatt-Furi Gondola - 2.6 km / 1.6 mi
Matterhorn Museum - 3.1 km / 1.9 mi
Kirchbrücke - 3.1 km / 1.9 mi
St. Mauritius Church - 3.1 km / 1.9 mi
Mountaineers Cemetery - 3.2 km / 2 mi

• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Service animals not allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.