Heym

Check-in

Check-in is from 3:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available

Other details

A complimentary continental breakfast is served on weekdays from 8:00 AM to 10:00 AM and on weekends from 8:30 AM to 10:30 AM.

Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator.

Distances are displayed to the nearest 0.1 mile and kilometer.
Jardin Public - 0.1 km / 0.1 mi
Place des Quinconces - 0.7 km / 0.4 mi
Girondins Monument - 0.7 km / 0.4 mi
Contemporary Art Museum - 0.7 km / 0.5 mi
Quinconces Square - 0.8 km / 0.5 mi
Palais Gallien - 0.9 km / 0.6 mi
Bordeaux Wine and Trade Museum - 0.9 km / 0.6 mi
Maison du Vin de Bordeaux - 0.9 km / 0.6 mi
Les Quais - 1 km / 0.6 mi
Les Grands Hommes - 1 km / 0.6 mi
Bordeaux Wine School - 1 km / 0.6 mi
Place de la Comédie - 1.1 km / 0.7 mi
Grand Theatre of Bordeaux - 1.1 km / 0.7 mi
Rue Sainte-Catherine - 1.1 km / 0.7 mi
Notre Dame Church - 1.1 km / 0.7 mi
The nearest major airport is Merignac Airport (BOD) - 20.2 km / 12.5 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Pool access available from 9:00 AM to 7:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Contactless check-out is available
• Private host property
• Cashless transactions are available
• No front desk
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: EUR 200 per accommodation, per stay
• A tax is imposed by the city: EUR 6.91 per person, per night. This tax does not apply to children under 18 years of age.
• A damage deposit of EUR 200 will be collected before check-in.

We have included all charges provided to us by the property.