El Polo Hotel & Suites

Check-in

Check-in is from 2:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy international cuisine at Polo Bistro, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Santiago de Surco? This hotel has 700 square feet (65 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Centro Comercial El Polo - 0.1 km / 0.1 mi
United States of America Embassy Lima - 0.2 km / 0.1 mi
San Pablo Clinic - 0.3 km / 0.2 mi
Clínica Internacional, Sede Surco - 0.5 km / 0.3 mi
Gold Museum - 1 km / 0.6 mi
ESAN University - 1.2 km / 0.8 mi
Jockey Exhibition Center - 2 km / 1.2 mi
University of Lima - 2.2 km / 1.4 mi
Jockey Plaza - 2.4 km / 1.5 mi
Patio Panorama - 3 km / 1.9 mi
La Molina National Agrarian University - 4.1 km / 2.6 mi
Friendship Park - 4.2 km / 2.6 mi
USIL - 4.6 km / 2.9 mi
National Sports Village - 4.8 km / 3 mi
Lima Convention Center - 4.9 km / 3 mi
The preferred airport for El Polo Hotel & Suites is Jorge Chávez Intl. Airport (LIM) - 32.8 km / 20.4 mi

• Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
• According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-in is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-in is available

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.