Happy Family Apartments The Roof

Check-in

Check-in is from 3:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include express check-out and an elevator.

Distances are displayed to the nearest 0.1 mile and kilometer.
Museo del Risorgimento Istituto Mazziniano - 0.1 km / 0.1 mi
Via Garibaldi - 0.1 km / 0.1 mi
Palazzo Grimaldi - 0.2 km / 0.1 mi
Palazzo Bianco - 0.2 km / 0.1 mi
Centro di documentazione per la Storia, l'Arte e l'Immagine di Genova - 0.2 km / 0.1 mi
Strada Nuova Museums - 0.2 km / 0.1 mi
Genoa City Hall - 0.2 km / 0.2 mi
Palazzo Doria Tursi - 0.2 km / 0.2 mi
National Gallery of Palazzo Spinola - 0.3 km / 0.2 mi
Palazzo Rosso - 0.3 km / 0.2 mi
Basilica della Santissima Annunziata del Vastato - 0.3 km / 0.2 mi
Palazzo di San Giorgio - 0.3 km / 0.2 mi
Palazzo Lomellino - 0.3 km / 0.2 mi
Spianata Castelletto - 0.4 km / 0.2 mi
University of Genoa - 0.5 km / 0.3 mi
The nearest major airport is Cristoforo Colombo Airport (GOA) - 7.5 km / 4.7 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• No front desk
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.