SERHS Experience Suites

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted

Other details

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the hotel's many dining establishments, which include 5 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 3 bars/lounges. A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dunes Park - 0.1 km / 0.1 mi
Natal Convention Center - 0.9 km / 0.5 mi
Craft Fair of Ponta Negra - 1.9 km / 1.2 mi
Praia Shopping - 1.9 km / 1.2 mi
Artesanato Potiguar Shops - 2 km / 1.3 mi
Artesanato Villarte Shops - 2.2 km / 1.4 mi
Artesanato Shopping Mall - 2.3 km / 1.4 mi
Dunnas Shopping Mall - 2.4 km / 1.5 mi
Seaway Shopping Mall - 3 km / 1.9 mi
Morro do Careca - 3.5 km / 2.2 mi
Neópolis Shopping Mall - 3.6 km / 2.2 mi
Ponta Negra Beach - 3.9 km / 2.4 mi
Frasqueirao Stadium - 4.2 km / 2.6 mi
Mae Luiza Lighthouse - 7.3 km / 4.5 mi
Sun Clock - 7.6 km / 4.7 mi
The nearest major airport is Natal (NAT-Governador Aluizio Alves Intl.) - 47.7 km / 29.6 mi

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children may not be eligible for complimentary breakfast.

Hotel policies

General

• Professional property host/manager
• Essential workers only - NO
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Destination fee: BRL 4 per accommodation, per night