Tokyu Stay Shinjuku

Check-in

Check-in is from 3:00 PM until 2:00 AM. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room. This property will conduct drain pipe cleaning on April 7-9, 2025, from 9 AM-4:30 PM. During this time, inspectors will enter guestrooms for 15 minutes.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Other details

At Tokyu Stay Shinjuku, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.

Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Distances are displayed to the nearest 0.1 mile and kilometer.
Isetan Department Store Shinjuku - 0.2 km / 0.1 mi
Shinjuku Isetan - 0.3 km / 0.2 mi
Omoide Yokocho - 0.7 km / 0.4 mi
Shinjuku Gyoen National Garden - 0.7 km / 0.4 mi
Samurai Museum - 0.8 km / 0.5 mi
Okubo Park - 1.2 km / 0.7 mi
Tokyo Metropolitan Government Building - 1.3 km / 0.8 mi
Shinjuku Sumitomo Building - 1.4 km / 0.9 mi
Tokyo Metropolitan Gymnasium - 1.7 km / 1 mi
Shinjuku Central Park - 1.7 km / 1.1 mi
National Stadium - 2 km / 1.2 mi
Meiji Jingu Shrine - 2.2 km / 1.4 mi
Tokyo Opera City Concert Hall - 2.3 km / 1.4 mi
Takeshita Street - 2.4 km / 1.5 mi
Meiji Jingu Stadium - 2.6 km / 1.6 mi
The nearest airports are:
Haneda Airport (HND) - 27.5 km / 17.1 mi
Narita Intl. Airport (NRT) - 82.3 km / 51.1 mi

• This property caters to LGBTQ+ guests.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQ friendly
• No cribs (infant beds) available
• Unicode Support true
• Caters to LGBTQ guests
• No rollaway/extra beds available
• Essential workers only - NO

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.